Privacy Policy
Last Updated: January 2025
LMS Consulting ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with the Australian Privacy Act 1988 (Cth).
1. What Information We Collect
We may collect the following types of personal information:
Name, email address, phone number, and other contact details.
Business information (e.g., company name, role, goals).
Payment details (if applicable).
Information provided through forms, surveys, or consultation sessions.
Any other information you provide directly to us.
2. How We Collect Your Information
We collect personal information in the following ways:
When you contact us via our website, email, or phone.
When you book a consultation or coaching session.
When you sign up for newsletters, free resources, or workshops.
Through cookies or other tracking technologies when you use our website.
3. How We Use Your Information
We use your personal information for the following purposes:
To provide coaching services and manage appointments.
To respond to your inquiries and provide customer support.
To send updates, newsletters, or marketing materials (with your consent).
To improve our services and understand your needs.
To process payments and manage transactions.
To comply with legal obligations.
4. Disclosure of Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following situations:
With service providers who assist in delivering our services (e.g., payment processors, scheduling platforms).
When required by law or to protect our legal rights.
With your consent or as otherwise outlined in this policy.
We do not disclose personal information to overseas recipients.
5. Storage and Security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorized access. This includes:
Securely storing data in protected systems.
Using encryption and secure payment gateways where applicable.
However, no method of transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Access and Correction
You have the right to access and correct your personal information. To request access or make corrections, please contact us at lms@lmsconsulting.com.au or call 0418 451 077.
7. Cookies and Website Analytics
Our website may use cookies to enhance your experience and track usage patterns. You can disable cookies in your browser settings, but this may affect the functionality of our website.
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of those sites and recommend reviewing their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.
10. Complaints and Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact us:
LMS Consulting
Email: lms@lmsconsulting.com.au
Phone: 0418 451 077
We take privacy complaints seriously and will respond to your concerns promptly.
This Privacy Policy is compliant with the Australian Privacy Act 1988 (Cth) and reflects our commitment to safeguarding your privacy.